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Showing posts from January, 2016

From customer pain point to solution in 30 minutes

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Building connections to your customers or suppliers is getting easier - Many new tools are available for the SME to connect and share data, tasks and everything else that crops up during your business day.
At Apptimi, we’re always in conversations with business, listening to their issues , their pain points as we call them.

The Pain Point
One such customer had a major pain point - Sharing and managing forms with contractors and agency staff - This was a construction management business that managed many outside contractors and needed to record and track their training certifications before permitting them access to sites - Health and Safety training, Climbing at height, specialist training and more. Their current system used paper, lots of paper, the worlds favorite app Excel and you guessed it, a fax.
Managing this process took time. Time from everyone involved including the contractors, admin staff, health and safety and more. When they approached Apptimi looking for a solution we jumpe…